Refund and Returns Policy
Refund and Returns Policy for GB IPTV UK
Introduction
Thank you for choosing GB IPTV UK. We want to make sure our customers are happy with their purchase. If you’re not satisfied, we’re here to help.
Money-Back Guarantee
We offer a 24-hour Money-Back guarantee on our IPTV products. If you are not happy with your purchase within 7 days of receiving it, you can ask for a full refund.
Eligibility for Returns
To be eligible for a return and refund, please make sure:
- You request the return within 24 hours of receiving the product.
- The IPTV service hasn’t been used extensively.
- You have the original email receipt or proof of purchase.
Process for Returns and Refunds
To start a return, please email us at contact@gbiptv.uk with your receipt or proof of purchase. We will guide you through the process and, if applicable, handle your refund.
Refunds
Once we receive your request and confirm you’re eligible, we’ll process your refund. The money will be returned to your original payment method within a few days, depending on your card issuer’s policies.
Shipping Costs
For IPTV products, there are usually no physical shipments. However, if there are shipping costs for returning physical items, the customer is responsible for these costs, and they are non-refundable.
Contact Information
If you have any questions or concerns about our Refund and Returns Policy, please contact us at contact@gbiptv.uk.
Non-Returnable Items
Some items cannot be returned, like custom configurations or special orders made to your needs.
Damaged or Faulty Products
If the product is defective, damaged, or if you received the wrong item, please contact us right away so we can look into it and fix the problem.
Changes to this Policy
GB IPTV UK reserves the right to change this Refund and Returns Policy at any time. We encourage customers to check this policy often for any updates.